Citrix Apps and Desktop Management Installation Instructions

Minimum Version

This DEX Pack requires SysTrack version 10.1 or higher.

Notes

  • After this DEX Pack is installed, it may take up to 24 hours for data to appear.

Import Kit

To use this DEX Pack, the corresponding Kit must be imported to SysTrack.

If you have already imported the DEX Pack directly from the Kits page, the Import Kit step is complete. You may move on to the next step.

If you are viewing this DEX Pack in the Customer Gateway, follow these steps to import this DEX Pack Kit:

  1. On the DEX Pack page, download the DEX Pack ZIP file

  2. In SysTrack, open Kits

  3. Under Local, click Select Kit File

  4. Select the DEX Pack ZIP File

Citrix Apps and Management Role

This DEX Pack requires you to assign the SF_Citrix Apps and Desktop Management Role to the relevant Configurations below. The role will enable the view of XenApp.

  1. Navigate to Configure > Configurations

  2. Click the padlock icon in the upper-right to enable editing

  3. Use the drop-down at the top to select a relevant Configuration, or create a new Configuration

  4. Assign SF_Citrix Apps and Desktop Management Role to the Configuration by dragging it from Available Roles to Assigned Roles

  5. Click Save Changes at the top-right

  6. Repeat this process for any other relevant Configurations