Citrix Apps and Desktop Management Installation Instructions

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Prerequisites

  • Minimum Version: Requires SysTrack 10.1 or later.

Notes

  • After this DEX Pack is installed, it may take up to 24 hours for data to appear.

Installation Steps

To install this DEX Pack, complete the following steps:

  1. Import the Kit.

  2. Assign the Citrix Apps and Management Role to Relevant Configurations.

Import the Kit

There are two ways to import the DEX Pack to SysTrack:

  • Import the pack directly from the Kits page in SysTrack. See the Import Online Kits guide for more information.

  • Import a local file downloaded from the DEX and Kit Downloads page. Click the Download Kit link for the pack and follow the Import Local Kits guide to finish the import.

Assign the Citrix Apps and Management Role to Relevant Configurations

This DEX Pack requires you to assign the SF_Citrix Apps and Desktop Management Role to the relevant Configurations below. The role will enable the view of XenApp.

  1. Navigate to Configure > Configurations.

  2. Click the padlock icon in the upper-right to enable editing.

  3. Use the drop-down at the top to select a relevant Configuration, or create a new Configuration.

  4. Assign SF_Citrix Apps and Desktop Management Role to the Configuration by dragging it from Available Roles to Assigned Roles.

  5. Click Save Changes at the top-right.

  6. Repeat this process for any other relevant Configurations.